✉️ Training@almawred-uae.com
Back
Sales Professional Certificate AL Mawred Speciality Training

Sales Professional Certificate

Why Attend

This ISMM endorsed course is perfectly positioned for those starting a career in sales. It is also of great benefit to experienced sales professionals who would like to refresh their selling skills and techniques with the latest developments in this vibrant field, and to other professionals keen on understanding the sales function in general. While this course focuses on providing participants with core knowledge about sales as a function and as a process, it will also give them an in-depth understanding of self-management, the art of prospecting, opportunity planning and resource allocation. In addition, participants will acquire several skills related to negotiating deals, overcoming obstacles, resolving customer issues and closing sales.

AL Mawred Speciality Training
Overview
Course Methodology

The 'Sales Professional Certificate' course is highly interactive. Participants will enjoy working with business cases extracted from real life situations taking them from understanding the situation to finding a solution. The course leverages role play techniques where participants work and present scenarios related to deal negotiation, building relationships or problem resolution. Such role plays foster confidence, analytical thinking, and teamwork.

Course Objectives

By the end of the course, participants will be able to:

  • Identify the right professional selling behaviors and skills needed to maximize sales performance
  • Develop the right personal habits to optimize selling effectiveness
  • Apply the different steps of the sales process and identify the need for each step
  • Analyze and apply  the principles of successful negotiations and handling objections
  • Recognize the basics of customer relationships management and influencing outcomes
Target Audience

This sales training course is designed for salespeople, sales support personnel, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.

Target Competencies
  • Partnering: building relationships, communicating effectively, and setting expectations
  • Insight: evaluating the customer needs, gathering intelligence, and understanding business context
  • Solution: aligning to customer's needs, resolving issues, and managing success
  • Effectiveness: leveraging the sales process, executing plans, and maximizing personal time
Course Outline
  • The changing business environment
    • The evolution of personal selling
      • Marketing
      • Consultative
      • Strategic
      • Partnering
      • Social
    • The new sales competencies
    • Behaviors, characteristics and skills of a successful salesperson
    • Assessing performance according to specific sales indicators
    • The 10 root causes of sales problems
    • Personal selling profile
  • Preparation and self-organization
    • Personal management
      • Self-mastery
      • Personal planning
      • Self-talk
      • Personal image
    • Time management for sales people
    • Understanding the psychology of selling
    • Developing strategies for sales success
  • The sales process
    • Prospecting and qualifying
    • Pre-approach
    • Approach
    • Presentation and demonstration
    • Overcoming objections
    • Closing
    • Follow up and maintenance
    • Product selling versus service selling
    • A glimpse into different selling models
  • Business negotiations skills
    • Principles of successful negotiations
      • Communication
      • Planning
      • Trading concessions
    • The six elements of successful sales negotiations
    • The power of questioning and probing
    • The BATNA principle
    • Establishing ranges and understanding the limits
  • Managing the customer relationship
    • Basics of building customer relationships
    • 5 rules for successful relationships
    • The essence of attitude in relationship building
    • The art of sales communications
    • Influencing sales outcomes
Mawred Certificate
Mawred Certifications
Al mawred Professional Certificate (Mawred Certificate)

Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an Mawred Certificate course and successfully complete the test on the last day, will receive a Al mawred Professional Certificate (Mawred Certificate), in addition to the one they receive for full attendance. Mawred Certificate certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses
Schedule & Fees

2026 Schedule & Fees

Location & Date
31 May - 4 Jun, 2026
Dubai
Arabic
Venue to be assigned
Fees
Per participant

USD 5900

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Al mawred reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number:

Quick Enquiry Ask Call


Related Courses

Strategic Account Management
AL Mawred Specialty Training
Strategic Account Management
31 May - 4 Jun, 2026
Arabic
Strategic Account Management: Roles and Best Practices
AL Mawred Specialty Training
Strategic Account Management: Roles and Best Practices
31 May - 4 Jun, 2026
Arabic
ISM Endorsed B2B and Social Selling in the New Normal
AL Mawred Specialty Training
ISM Endorsed B2B and Social Selling in the New Normal
31 May - 4 Jun, 2026
Arabic