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Advanced Communication Skills AL Mawred Speciality Training

Advanced Communication Skills

Why Attend

Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives.

The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly. Getting a better understanding of how you communicate with others as well as how others communicate with you will improve business and personal relationships. Moreover, this course will help you fine-tune the way you interact with others, which can be the key to your workplace and overall success.

 

AL Mawred Speciality Training
Overview
Course Methodology

The workshop is designed to be interactive and participatory. It includes various pedagogical tools to enable participants to function effectively and efficiently in a multilateral environment. The course will be built on four pedagogical pillars: concept learning (presentations by the consultant), role playing (group exercises), experience sharing (roundtable discussions) and exposure to case studies and scenarios.

Course Objectives

By the end of the course, participants will be able to:

  • Use advanced communication tools and skills to deliver various types of messages
  • Identify the different personal listening styles and discover their own
  • Apply meta programs to improve understanding of people
  • Describe and harness the power of body language
  • Practice and use assertiveness skills in different situations
  • Demonstrate the use of the secrets of influence for effective communication
Target Audience

This course is targeted at employees, supervisors, middle managers and senior managers seeking to take their communication skills to the next level by developing advanced communication techniques and strategies.

 

Target Competencies
  • Verbal and non-verbal communication
  • Building rapport
  • Influencing others
  • Inspiring and persuading others
  • Providing and receiving feedback
  • Assertiveness
Course Outline
  • Defining effective communication
    • Communication: definition and characteristics
    • Myths about communication
    • Communication functions
    • The four laws of communication
    • Evolution of communication
    • Communicating for results
    • Understanding elements of communication
    • The element of noise
    • Mehrabian’s 55-38-7 rule
    • Overcoming communication anxiety and other obstacles
    • Communication etiquette
  • The art of listening
    • Common listening issues
    • Guidelines for effective listening
    • Effective listening and paraphrasing techniques
    • Understanding different listening styles: active versus passive styles
    • Improving the information recall rate
    • Assessing personal listening profiles
  • Internal listening filters
    • Understanding the filter system
    • Sensory input channels
    • Internal filter systems: the 6 layers
    • The 6 listening meta programs
    • Overcoming the 6 filters when communicating
    • Avoiding the loss of information
  • Mastering body language
    • The art of body language
    • Components of non verbal communication
    • The power of appearance
    • Communicating through colors
    • Evaluating your body language skills
    • Eliciting thinking patterns through eye movement
    • Building rapport using body language
  • Advanced assertiveness skills
    • Understanding assertiveness: definition and values
    • Components of passive, assertive and aggressive styles
    • Assertiveness rights and responsibilities
    • Activities for practicing assertive behavior
    • Managing criticism assertively
  • The power of influence and persuasion
    • Definition and characteristics of influence
    • The 6 principles of persuasion: how to apply them
    • Bases and sources of power
    • Dealing with difficult people using persuasion
Mawred Certificate
Mawred Certifications
Al mawred Professional Certificate (Mawred Certificate)

Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an Mawred Certificate course and successfully complete the test on the last day, will receive a Al mawred Professional Certificate (Mawred Certificate), in addition to the one they receive for full attendance. Mawred Certificate certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses
Schedule & Fees

2026 Schedule & Fees

Location & Date
31 May - 4 Jun, 2026
Dubai
Arabic
Venue to be assigned
Fees
Per participant

USD 5500

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Al mawred reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

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