✉️ Training@almawred-uae.com
Back
Process Management: Mapping and Improvement AL Mawred Speciality Training

Process Management: Mapping and Improvement

Why Attend

This course will help participants improve their process mapping skills by showing them the different ways to map processes, from simple flow charts to value stream mapping. To do this, various process assessments will be shown and discussed. These will include the well-known Lean principles of Toyota, which will be explained and used to train participants on how to use mapping to improve processes in service and manufacturing organizations.

AL Mawred Speciality Training
Overview
Course Methodology

This course will engage participants in various simple and complex process mapping exercises. The course will challenge participants through actual case studies and scenarios. Lectures, group discussions, and presentations will achieve the learning objectives.

Course Objectives

By the end of the course, participants will be able to:

  • Define processes and their importance for the proper functioning of an organization

  • Identify the international standards for approaching processes

  • Examine various methodologies for process assessment and re-engineering

  • Generate process analysis charts and process maps for improvement

  • Justify the need to measure processes as an improvement tool

Target Audience

Individuals involved in improvement projects, identification of processes, work design, productivity improvement, or quality auditing initiatives.

Target Competencies
  • Process mapping
  • Process improvement
  • Applying Lean
  • Process measurement
  • Benchmarking
Course Outline
  • Process Definitions and Elements
    • Process definition
    • Process approach to improvement
    • Advantages of process mapping
    • Elements of a process
    • Benefits of process maps
    • Attributes of a process map
    • Process efficiency versus effectiveness
    • Stakeholder analysis
  • Understanding Process Approach and Non-value-added Analysis
    • Understanding process approach
    • Process characteristics
    • The Plan, Do, Check, Act (PDCA) approach
    • Opportunities for reducing cycle time and defects
    • Non-value added explained
    • Lean thinking to reduce waste in processes
    • The eight types of process waste
  • Process Assessments Approaches
    • Key terms
    • Getting ready to map a process
    • The PASS DIRO method
    • Process hierarchy
    • Types of mapping tools
    • Turtle diagram
    • Supplier-input-process-output-customer charts (SIPOC)
    • Simple flowcharting
    • Swim lane (deployment) flowcharts
    • Geo graphs, spaghetti/workflow diagrams
    • Value stream maps
  • Reengineering Methodology
    • The need for reengineering
    • Determining what reengineering is and is not
    • Patterns of re-design
      • Reengineering
      • Simplification
      • Value-added analysis
      • Gaps and disconnects
    • Best practices in business process reengineering from 327 organizations
  • Process Improvement and Measurement
    • Diagnosis of a process
    • Analyzing and improving a process
    • Using process maps to identify root causes
    • Twelve cornerstone tools to process streamlining
    • Problem-solving techniques
    • The need to measure
    • Process Key Performance Indicators (KPIs)
Mawred Certificate
Mawred Certifications
Al mawred Professional Certificate (Mawred Certificate)

Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an Mawred Certificate course and successfully complete the test on the last day, will receive a Al mawred Professional Certificate (Mawred Certificate), in addition to the one they receive for full attendance. Mawred Certificate certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses
Schedule & Fees

2026 Schedule & Fees

Location & Date
24 - 28 May, 2026
Dubai
English
Venue to be assigned
Fees
Per participant

USD 5500

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Al mawred reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

Tax Registration Number:

Quick Enquiry Ask Call


Related Courses

Simplification of Work Processes and Procedures
AL Mawred Specialty Training
Simplification of Work Processes and Procedures
24 - 28 May, 2026
English
Creative Thinking and Innovation Techniques
AL Mawred Specialty Training
Creative Thinking and Innovation Techniques
24 - 28 May, 2026
English