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ILM Recognized Key Managerial Skills for New Managers and Supervisors AL Mawred Speciality Training

ILM Recognized Key Managerial Skills for New Managers and Supervisors

Why Attend

In today’s complex work environment, becoming a supervisor or manager demands new skills and approaches to getting things done. New managers and supervisors must learn how to lead, manage, motivate, and accomplish tasks effectively and efficiently through others. They also must become competent in problem-solving and decision-making.  

This course allows you to develop highly effective and essential managerial skills that will help you in your new role as a supervisor or manager.

AL Mawred Speciality Training
Overview
Course Methodology

The course relies on brief presentations by the course leader, assessments, videos, individual and group work, and instructor- and participant-led discussions.

Course Objectives

By the end of the course, participants will be able to:

  • Analyze the responsibilities and required skills of the new manager and apply the fundamental management functions
  • Build and lead effective and dynamic teams
  • Identify various ways to motivate employees
  • Explore the required steps for effective delegation
  • Implement effective strategies for time and stress management
  • Apply effective tools to improve problem-solving and decision-making
Target Audience

This course is designed for new managers or supervisors, and managers or supervisors with some experience but no formal training who wish to improve their managerial skills.

Target Competencies
  • Planning and organizing
  • Leading and controlling
  • Motivating
  • Delegating
  • Problem solving
  • Decision making
  • Managing time and stress
Course Outline
  • Responsibilities and Skills of a New Manager
    • Why most managers and supervisors fail
    • Managing in the new competitive landscape
    • Managing for competitive advantage
    • Roles and responsibilities of a manager
    • The four functions of management
    • Skills needed at different management levels
    • Common mistakes by new managers and supervisors
  • Building and Leading Effective Teams
    • What makes a team
    • How teams can fail
    • Stages of team formation
    • Characteristics of high-performing teams
    • Situational leadership and its application to team leadership
    • Current trends and issues
  • Mastering the Art of Motivation
    • Definition of motivation
    • Myths about motivation
    • The main theories in brief
    • Current trends and issues
    • Implications for managers
  • Delegating Tasks Effectively to Your Team
    • Definition of delegation and why to delegate
    • The barriers to delegation
    • Reasons why delegation fails
    • The steps to effective delegation
    • Empower employees through delegation
    • The dos and don’ts of delegation
  • Time and Stress Management
    • Identifying your time wasters with the activity log
    • Dealing with and managing your time wasters
    • Using the priority matrix and to-do-lists
    • Causes and symptoms of stress
    • Techniques for managing stress
  • Problem-Solving and Decision-Making Tools
    • Problem-solving skills that managers need
    • Decision-making skills that managers need
    • The traditional approach to problem-solving
    • The helicopter view
    • The Ishikawa fishbone technique
    • The how-how technique
    • The brainstorming technique
Mawred Certificate
Mawred Certifications
Al mawred Professional Certificate (Mawred Certificate)

Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an Mawred Certificate course and successfully complete the test on the last day, will receive a Al mawred Professional Certificate (Mawred Certificate), in addition to the one they receive for full attendance. Mawred Certificate certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses
Schedule & Fees

2026 Schedule & Fees

Location & Date
31 May - 4 Jun, 2026
Dubai
Arabic
Venue to be assigned
Fees
Per participant

USD 5900

Fees + VAT as applicable

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Al mawred reserves the right to alter dates, content, venue, trainer, and to offer courses in an integrated virtual learning (IVL) format whereby face to face classroom participants and virtual learners participate simultaneously in the same course in an interactive learning experience.

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